Refund And Return Policy

We understand that sometimes things may not go as planned, and you may need to return or seek a refund for your purchase. At Warda Wedding Store, we aim to make this process as straightforward and hassle-free as possible. Please read the following details regarding our refund and return policy:

1. Cancellation Policy:

   • You have the right to cancel an order within 48 hours of placing it.
   • If you cancel within this time frame, you’ll receive a 100% refund of the order amount or the advance payment made, whichever is lower.
   • Due to the bespoke nature of our products, we are unable to entertain cancellation requests beyond 48 hours.

2. Refund Policy:

   • As each product is handmade and customized according to individual requests, we generally do not offer refunds.
   • However, if the actual product received varies significantly from the colors captured in photographs due to lighting or finishing variations, please reach out to us for further assistance.
   • Please note that minor color variations may occur and should be considered beforehand.

3. Exchange Policy:

   • We do not offer exchanges for any products under any circumstances.
   • Each product is meticulously crafted to meet your specifications, and as such, we are unable to accommodate exchanges.

4. Damaged Goods:

   • We take utmost care in packaging and shipping your orders to ensure they reach you in pristine condition.
   • In the rare event that a product is damaged during shipping, please notify us within 24 hours of receiving the damaged item.
   • We may request photographic evidence of the damage to assist with processing your claim promptly.
   • Please note that we are not responsible for damages to products containing LED lights after they have been received in working condition as depicted in the provided photographs and videos.

5. Custom Duty:

   • Custom duty charges imposed by different territories are the responsibility of the buyer.
   • We do not bear any responsibility for these charges, and no returns or refunds will be entertained due to the levy of custom duty.

6. Liability Limitation:

   • In the event of any loss, injury, or damage arising from your access to or viewing of our website or purchasing items from us, we limit our liability to the fullest extent permitted.
   • We do not accept liability for any indirect, punitive, special, incidental, or consequential damages.

Please review the specific terms outlined above before making a purchase. If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure your satisfaction with your Warda Wedding Store experience.